Mercom offers a variety of transport options to provide next working day UK coverage for both small and large volumes scheduled to a regular timetable or on a ad-hoc basis.

Company owned vehicles

Company owned vehicles
For large volumes and/or regular visits.

Collect, repair and return

Collect, repair & return
Next working day collection and return post-repair. Packaging can be provided by Mercom where required.

Advance exchange

Advance exchange
Next working day on-site swap out. The defective unit is automatically returned to Mercom for repair and return to buffer stock.

Return delivery only

Return delivery only
Next working day return of repaired equipment. Customer arranges faulty equipment to be sent to Mercom using their own courier.

Customer reception

Customer reception
Bring faulty goods directly to Mercom in person.

Mercom’s modern premises incorporate dedicated warehousing with barcoded shelf locations for the storage and management of equipment both pre and post repair.

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Logistics Process
Mercom Workflow
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Click here for a larger view of the Mercom Logistics Process Workflow

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